Business & Economics

Day 73 – May 28, 2020

The whole “too many chefs in the kitchen” or “too many cooks spoil the broth” — the thought behind it applies to pretty-much everything in life. Certainly, from experience… having been both the guy being told what do do — and the guy telling others what to do — I strongly believe in it.

One key to success — again, in many facets of life… and I’ve said it often… surround yourself with capable people and let them do their thing. This means understanding that they will do things… differently. Compared to what you would’ve done, it might be better or it might be worse… but it’ll certainly be different. The thing is, as long as you were right — that they were the right person for the job, capable of doing it — it should turn out alright. And this doesn’t mean that person is the one who does everything; it’s just clearly understood that the entire thing, no matter what it is… they answer to it. They can delegate jobs, hire extra people, whatever… but it’s up to them.

The chef/kitchen thing is a great example, actually. One can only imagine the chaos a large-scale kitchen would endure if multiple bosses were screaming out orders. There is a hierarchy, and at the top of it is the head chef. There may be a sous-chef, a pastry chef, a number of others… and multiples thereof. But there is a well-defined tip of the pyramid.

On one particular day… around 20 years ago, three former premiers of this province were all in Provincial Court on the same day. A complete coincidence… Bill Vander Zalm with his Fantasy Gardens scandal, Mike Harcourt with his BingoGate scandal, Glen Clark with his casino-license-for-deck-repairs scandal…. all there for different reasons, but all there to face the music with respect to abusing the public trust in some way, scandals that drove all of them out of office. That’s a SoCred and two NDPers, but corruption crosses all party lines. Subsequent to that came Gordon Campbell, Liberal, ultimately driven from office by the BC Rail Scandal. What is it with B.C. and our elected premiers? Scandalous.

I guess I’m relieved that the guy in charge these days isn’t some wild-west shoot-from-the-hip sort, doing whatever he pleases for personal gain. That would be a disaster in this present climate. John Horgan picked the excellent people with whom to surround himself, Adrian Dix and Dr. Henry, and he’s letting them run with it… and they were the right people for the job, and they continue to deliver outstanding results. This is textbook good management and proper delegation, and we in this province are very fortunate to have it.

Can you imagine a scenario where first Dr. Henry gives her daily update, then Adrian Dix gives his, and then The Premier stands up and discounts all of it? Questions their numbers, questions their strategies, makes up some stuff to suit his narrative? Suggests we ignore what we just heard? What a nightmare for the people listening and trying to figure it all out. That’s perhaps the biggest blessing around here, and perhaps the biggest differentiator than many other places; at the end of the day, our response is being led by a scientist, not a politician. On paper, Dr. Bonnie Henry isn’t the top of that pyramid, but in every other practical sense, she is…. and the consistent messages we get on an almost-daily basis, and their transparency, may well be the biggest reason we’re doing so well around here, compared to even other parts of Canada, where the response has been driven by politicians.

The corruption aspect — at the expense of the greater good — is nowhere clearer than in some of the head-scratching decisions we have seen being made elsewhere. The push to open gyms — enclosed spaces of people breathing heavily and touching many common surfaces? Sure, they have to open eventually… and around here, some are — under strict regulation. But in places where numbers are still rising? You have to look no deeper than the political connections and influence being imposed. That was the easy and obvious part to understand. Political business as usual. Like everywhere. Except the stakes aren’t money; they are people’s lives.

And now, there’s a more serious problem… some of those governors, intelligently ignoring the confusing and conflicting directives coming from higher up, are imposing their own orders… and many people are simply ignoring them, choosing to listen to whomever is in charge, somewhere up there — that agrees with what they want to hear. Many businesses, gyms among them, in numerous states… will be (if they’re not already), defying their respective governor’s orders to stay closed for now. Business as usual.

What a mess, from so many different points of view… legal, health, practical. And when it all goes to hell, the fingerpointing will be fierce. Sure, the mayor said we should’t open, but the governor said it was fine. Yeah, the governor said we shouldn’t open, but the president said it was ok. Unfortunately, those mixed messages may come back to haunt them.

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Day 69 – May 24, 2020

No updated numbers for B.C. today, so, as usual… I’ll make an intelligent guess and fix it tomorrow.

So let’s talk about yesterday’s numbers, and let’s begin with the old “5 blind guys and an elephant” parable. The premise of it is straightforward… these 5 guys have never encountered an elephant, and each reach different conclusions about the different parts of the elephant that they touch. The guy who grabs a leg describes it like a tree trunk. The guy who grabs the tail describes it as a rope. The guy who grabs an ear describes it as flat and floppy. The other two guys… one grabs a tusk, the other grabs the trunk. Their interpretation and discussion with each other is outside the scope of this post; we’ll leave Freudian experts to discuss their conclusions.

The moral of the story actually changes, depending on what lesson you’re trying to teach. Maybe that vastly differing opinions are all justified when talking about the same subject, like someone else’s opinion is just as valid. Maybe that sometimes, we’re fighting about the same thing. Maybe that we need to question our method of questioning. In some versions, the guys aren’t blind; just in the dark. But once they’ve “seen the light”, they all agree.

Let’s go with something like that… the guys aren’t blind, just initially blindfolded… but were convinced by their first impressions, especially because they went around telling everyone, and in doing so, convincing themselves that their version was “the most correct”. Indeed, even after the blindfolds were lifted, and they could see the big picture, they still clung to their beliefs… perhaps since they were already so invested. And, to add a bit more to it… once they could see, they realized that they were actually in an elephant park… with lots of different elephants. And, all of the elephants had been given names… of places, like in that series “Money Heist” (side note: watch Money Heist, and watch it in Spanish, with subtitles… incredibly good.. it’s on Netflix).

So these elephants… there’s one off in the distance… her name is New Zealand. She’s tiny, but looks very healthy. There’s one called Canada, who is really big and, for the most part, looks ok — parts of him looks much healthier than other parts, but he’ll be fine. There’s an elephant called United States… poor thing is really beaten up and needs to rest, but some trainer has a rope around him and is literally trying to drag him onto his feet.

But the elephant these guys had all initially touched and reached wildly different conclusions about… his name is Sweden.

Let’s pause here and be perfectly pragmatic. Without any opinion yet, here are some numbers, and a bit of comparison… of two places in the world where lots of people insist things are going really well: Sweden, and British Columbia. Starting points can be arbitrary, but for what it’s worth, both places had the same number of known cases (7) on Feb 27th. Sweden accelerated upwards far quicker than BC, and here’s where things are at, as of yesterday:

Population: BC 5.1M, Sweden 10.2M (2x)

Testing rates: BC 21.6 people out of 1,000, Sweden 20.8 (~same)

Known cases: BC: 2,517, Sweden 33,459 (13.4x)

Deaths: BC 157, Sweden 3,998 (25.5x)

Active cases: BC 303, Sweden 24,490 (81x)

Resolved cases recovery: BC 92.9% recovered, Sweden 55.4% recovered

Resolved cases deaths: BC 7.1% died, Sweden 44.6% died

Last 3 days: BC +40 positive tests, Sweden +1,665 positive tests (41.6x)

Last 3 days: BC 7 deaths, Sweden 161 deaths (23x)

I was chastised for stating somewhere that Sweden is letting their old people die. OK, I will clarify… they’re not letting their old people die; they’re letting everyone die. And by that, I simply mean they’re letting the virus run its natural course through the population, taking down whoever is unfortunate enough to contract the serious symptoms that might show up. The demographic profile of who’s actually dying is similar in both places, it’s just that for every elderly BC resident that passes away, 25 pass away in Sweden. That is the cost they’re willing to bear to keep the economy going, and there are undoubtedly people who’ll look at all of that, the same elephant I’m looking at, and come to a completely different conclusion as to what’s success and what isn’t. At some point, this is purely about opinion. The numbers speak for themselves, and you’re free to interpret them however you wish.

Yes… the measuring sticks of success are different, for different people. I don’t like to dwell in the purely pragmatic world, because it leaves out many things I consider very important and are part of my core values. Purely pragmatically, if you’re worried about economics, letting old people die makes sense. Same for sick or disabled people. The moment that the carrying-cost of someone’s existence outweighs the benefit, economically, to society, we’re throwing money away. Care homes? Wheelchair ramps? Braille on signs? Feeding into old-age pension plans? Think of all the money we could save.

A little over 80 years ago, around 1,000km south-west of Stockholm, there emerged a madman with that sort of agenda. Off he went, trying to rid his society of who and what he deemed undesirable, in the name of his version of the greater good. I wonder if perhaps the deep personal attachment I have to that particular historical event skews my objectivity, but on the “lives vs. economy” scale, I am very heavily tilted towards the “lives” side. Notwithstanding that without lives, you don’t have an economy anyway.

The few family members who managed to survive The Holocaust came out of it with very little, except each other, and that’s what I keep thinking about when this discussion comes up. Lives and family first, economy second. Elephants never forget… and when it comes to this, neither do I.

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Day 66 – May 21, 2020

As talented as I’ve been with computers from an early age, the dream out of high school was to become a rock star. It’s funny now, given the direction my life has taken… nobody looks at me and thinks, wow — that guy… total rocker. It’s not just tattoos and piercings and stories from the road that are missing… it’s actually the talent. The real reality check came in first year university, where my intention was to do a lot of music and a little computer science. It very quickly became evident to me that pursing a life of music would be tough. I was surrounded by people notably more talented than myself, and all of them were prototypical starving artists. This was going to be a steep uphill. So I switched, focused on computers… and decided to keep music around as a hobby, and perhaps one day down the road, figure out a way to be involved. Just not on stage. I am so happy to have recognized that I was, initially, wrong.

There’s nothing wrong with admitting you’re wrong. It’s a genuine sign of maturity. I’ve learned to enjoy being wrong, because I welcome the learning opportunity. It’s like… my entire life’s experience has led up to this point, where I just made a decision… and it was wrong. 50+ years of knowledge wasn’t enough to get it right; let’s figure out why. And the number doesn’t need to be around 50 — that applies to everyone, at every age. One day you’re a kid and one day you’re not, but still… maturity and taking responsibility and holding yourself accountable… is independent of that.

Do you remember the exact moment where you went from almost-adult… to adult? I actually remember mine. That old grumpy guy yelling at the neighbourhood kids to get off his lawn… at some point, way back when, he was that kid. When did it change? For me, I was on the seawall… somewhere between Granville Island and Stamps Landing. This is when I lived near Granville Island, so I was around 27. I was just standing there, minding my own business, watching the mountains or water or whatever, when some kid came flying by on rollerblades. Like, flying… and actually — well, he didn’t hit me, but he grazed me. Having been lost in thought, it certainly startled me. I looked up, but he was already long gone, racing toward the horizon. And I had two simultaneous thoughts… “Stupid irresponsible kid!” and… “Wow, that looks like fun!”. For that moment, I was both kid and adult, but after that… we all know in which direction time flows.

It gets more interesting when entire groups of people shift their opinion. Perhaps they were wrong, in hindsight… but it made sense at the time. Who is “they”?

Scientists, doctors, society in general. Sometimes, all of them combined. If you go to YouTube and search for “Flintstones smoking ad”, you will find the the Winston tobacco company used to sponsor the cartoon — yes, those Flintstones. In one of the ads, Betty and Wilma are seen being busy housewives, while Fred and Barney sneak out the back for a smoke break. It promotes a sexist version of marriage and that smoking is good — and it’s targeted to children. A trifecta of cringe… but there was a time when all of that made sense. It seems like smoking has followed this sort of evolution, as far as the general public is concerned:

Encouraged… accepted… tolerated… frowned-upon… limited access… banned.

In trying to come up with a current issue that might fall onto that spectrum… perhaps it’s eating meat. We’re somewhere in the neighbourhood between accepted and tolerated… but it’s heading quickly down the line towards frowned-upon. People quit smoking for a variety of reasons… health, cost, public opinion. And not everyone quits all at once, and not everyone stops entirely. And there will always be a place to go and smoke, and you can always smoke at home. There are many parallels.

One particular memory of SFU, as a student, was an argument I had with a computer science teacher. In arguing my case for having done a coding project a certain way, her counter-argument was, “I am right. This is the way it’s been done for 20 years”. In hindsight, I have to thank her. At the moment, I was livid… that has to be the most stupid argument imaginable when you’re talking about a subject where things change on a continual basis, and she was defending a methodology from 1970. The toolkits at our disposal were evolving almost daily, so to not embrace them because “that’s just the way it is” ? — don’t get me started on that again.

But I’m grateful that it showed me that there will be people all along the way who are set in their ways, who won’t admit they’re wrong… and whose attitude can have a profound effect on my life. I avoid those people like the plague these days, because they’re draining. They’re annoying. And in a pandemic, actually dangerous. It’s frighteningly easy to find a lot of people these days, in public office and/or with a big soapbox to preach from — saying “I am right and they are wrong” — who contradict the person next to them, who’s insisting the same thing.

This should be like the smoking thing, not the computer thing. And so, from that point of view, let’s let views evolve and let’s go with those who are willing to admit their mistakes. We’re not all always right, and listening to someone who insists they always are — can’t possibly be the right way to think about things.

The advice on masks, the advice on social distancing, the advice on treatment, the advice on what’s a safe place to congregate and what numbers are appropriate in all of those cases — this is knowledge that’s evolving, and there’s more method than madness to it, contrary to what some people think. “So-and-so said this, and it was wrong… therefore, everything that person has said is wrong”. That, in itself, is wrong. Very wrong. That just shows that said person is willing to admit, and learn, from their mistakes. As opposed to “So-and-so has never admitted to being wrong; clearly, they’re always right… right?” Wrong.

Trust the people that are wrong, once in a while… it’s the right thing to do.

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Day 64 – May 19, 2020

These little walks down memory lane, like yesterday’s piece on Mt. St. Helens, always seem to stir up something else… that I likely haven’t thought of in ages. Indeed, yesterday’s piece started off about a Sunday morning, with me describing how I was just sitting there reading… and nobody has asked me what I was reading, but I will tell you anyway… it was the stock-exchange listings from the previous night’s Vancouver Sun. And if you’re wondering why is an 11-year-old kid was reading stock prices on a Sunday morning 40 years ago, I’ll tell you…

Our grade-6 teacher had created a very cool one-month project. We would all get to buy and sell stocks, all starting with a virtual $1,000, and he would track it on a big chart in the classroom. Every day, we would submit our “trades” — buy this many shares at this price, sell this many at that price. He would do the math and track everyone’s profit/loss. We would submit our trades every morning, along with where we’d gotten the price — The Vancouver Sun or The Province.

There wasn’t really much research that could be done on it… at best, you’d have day-old news to contemplate, and anyway, we were in grade 6… who’s doing any sort of real research, and even if we did, to what end… whatever we might come up with would already have been built into the stock price. But it was a fun exercise, and of course, it grew very competitive, watching everyone’s graph-lines wiggle up and down from day to day. For the most part, people were picking stocks by names that sounded good, or maybe familiar. By the end of two weeks, a few lines had started to separate upwards… and I wasn’t one of them, and it was bothering me. And it didn’t seem like lucky guesses. These guys knew something.

As it turns out, indeed they did; their fathers were stock-brokers or somehow involved in business where they had access to better information. My dad was a mining engineer, so at best he suggested a few mining companies that were exploring for gold… but they weren’t going anywhere in a hurry. I needed to find an edge.

Arbitrage is the simultaneous purchasing and selling of an asset, where the buy price is lower than the sell price, so the transaction generates an instant and risk-free positive return. The most common place where this takes place is financial markets, where, for example, a certain stock may be listed on multiple exchanges. If you have instant access to both markets and notice that shares of ABC are offered for $10⅛ on one and being bid at $10⅜ on another, you buy the cheap one, sell the expensive one, and deliver the cheap ones to the guy that bought the expensive ones. This all happens instantly, and while making ¼ on that transaction may not sound like much, it certainly adds up when you do it 1,000 shares at a time, multiple times a day. There are armies of supercomputers trying to do this continually, all day these days, and to some extent, that serves a useful purpose… it keeps prices in check. As soon as an opportunity arises, some arb grabs it instantly, and the advantage is gone.

And what I had stumbled upon a few days earlier was this… perhaps an opportunity for manual arbitrage, though at the time, I did’t even know that word… all I knew was that, on the same day, the prices listed in The Vancouver Sun were different than The Province. Why?

As it turned out… The Sun was an afternoon paper… it’d always show up around 5pm. The Province was an early-morning paper, always there by breakfast. In our home, we got both. And here was the thing…. by the time The Sun needed to go to print to make it for afternoon deliveries, the stock markets weren’t closed yet. The price listed in The Sun was the day’s mid-morning price, taken at… 11am? Noon? Not sure, but certainly well-before the 1:30pm market close. The Province the next morning had the closing prices from the previous day… and so, differences in price. And by scouring for prices that were higher in The Province, I could “buy” them with yesterday’s lower price and hope the upswing held long enough that I could “sell” them at a higher price. Not all stocks that went up in that last hour of trading stayed up, all through the next day, in time to sell them… but something like 80% of them did, which is staggeringly-high, well-beyond any typical financial wizardry from even the best analysts.

My wiggly line started heading north pretty quickly after that, much like the Mt. St. Helens ash plume… and with almost as much vertical force. Within a week, I’d caught up to the competition…. and just kept rolling… which led to the teacher asking me to stay after school that next Friday. “OK, what’s going on here?”, he asked. Of course, I couldn’t keep my mouth shut… I was so proud of being so clever and figuring out this loophole. I spilled everything. “Do you think that’s fair?”, he asked me… and my simple question back was, “Is it against the rules?”

From there, we had an interesting discussion about The Rules vs. The Spirit Of The Rules. What rules? The stock market is a game where you’re trying to win, and to win, you have to out-think someone else. Where in the rules does it say I can’t do this? Yes, I realize this isn’t possible in reality, but this is not real. It’s a game, and I found a better way to play it.

And after that, although I think he was impressed by my resourcefulness, he changed the rules. All trades must be submitted in the morning, using that morning’s quotes from The Province. End of advantage, and I ended up losing because one of those other guys sold everything, and put it all onto one particular stock which shot up on the very last day. Because asking daddy for inside information is ok, but figuring out how to play the game better… is not. Yes, I’m still bitter.

So… there are rules.… some rules, archaic and irrelevant, are meant to be broken. Some rules, for the greater good, need to be adhered to. Then… there’s that grey area of bending rules. Today, here in B.C., the rules have changed. We have had rules in place for more than a couple of months, and they have served us well. So well, that many people will insist we never needed them, and that is very wrong. Either way, as of today, with our rule changes, it’s one step forward towards a return to normal.

On the assumption that the people who make these rules know what they’re talking about — and, given their success, they certainly do — we should follow them. Indeed, our local rules and implementation thereof have become a model not just for Canada or North America, but the entire world. For populations of 5 million plus, we are number one. I would really love to see us stay there. Some people will break those rules. Some people will bend them… but I suggest, let’s try to stick to them. And if you think you can’t stick to the rules, at least consider the spirit of the rules. It’s not just about you. The stakes are a lot higher than those wiggly lines on a large paper chart from 40 years ago. Look at the wiggly lines on the charts attached to this post, especially the yellow one. Especially today. That is success. That is a win. Let’s all do our part to keep it there. Let’s keep rolling.

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Day 63 – May 18, 2020

Forty years ago, to the day… May 18, 1980, I was lying in bed reading… a lazy Sunday morning… reading, and listening to LG73. I had a window open, so the loud boom shortly after 8:32am was very audible. It rattled the windows. What the hell was that, I thought to myself? Nothing like a car crash, and everything else was silent outside. A distant bomb? Those teenagers across the back lane that always seemed to have a stash of firecrackers? I finally decided it must have been a big tree that fell over. Not that I’d ever heard a tree fall over near me… but then again, I’d also never heard a volcano 300 miles away blast 1.4 billion cubic yards of ash 80,000 feet into the sky.

But that’s what happened that morning, when Mount. St. Helens blew her stack. What’s interesting about it is that nobody was expecting it, and it came as a complete surprise. How could we ever have prepared for it?

Yeah, that’s complete nonsense. Experts from many disciplines had been well-aware of the strange rumblings around Mt. St. Helens for months… there had been a small earthquake on March 20th, the first of thousands over the next eight weeks. There had been 16,000-foot ash plumes. There had been fresh craters. There had been sightings of magma. While things got quiet again in late April and early May, there was an increasing bulge on the north face that was growing by 5 feet per day. On May 7th, things started firing up again, and the bulge’s growth became worryingly inconsistent. Geologist David Johnston, camped 5.5 miles away, dutifully kept measuring and reporting his findings. The last of those reports was at 6:53am. His last words, captured shortly after 8:32am by a nearby ham-radio operator were, “Vancouver! Vancouver! This is it!” — a message to his fellow USGS researchers, at the University of Washington in Vancouver, WA., that never made it. Two miles away, Gerry Martin, a radio operator tasked with observing the volcano for the state’s department of emergency services, saw what had happened and what was coming. His last words were, “It’s going to get me, too”.

There were only 57 deaths attributable to that eruption, and I say “only” because that number could have been higher — into the thousands. Indeed, it was scientists — I repeat, scientists — like Dr. David Johnston, an expert in volcanoes, and numerous other researchers… who pleaded with authorities to keep the area closed — an area very popular with campers and hikers and visitors to nearby lodges. For the most part, people listened.

One of those who didn’t was a man by the name of Harry R. Truman — not to be confused with former president Harry S. Truman — who refused to leave, despite numerous pleadings, suggestions and finally, orders — to do so. He owned and operated the Mt. St. Helens lodge, right at the base of the mountain, near Spirit Lake. For months, he was told to leave. He dismissed the danger and he dismissed the scientists’ claims. Even though he was being woken up continually by earthquakes and could see plumes of ash shooting up… he was heard saying things like, “the mountain has shot its wad and it hasn't hurt my place a bit, but those goddamn geologists with their hair down to their butts wouldn't pay no attention to ol' Truman."

By then, the state had set up a restricted zone well outside the perimeter of the mountain, and it infuriated them that people would ignore it, in many cases to interview ol’ Truman, putting themselves in significant danger.

Truman was alone in the lodge (with his 16 cats) that Sunday morning. It’s likely he died instantly, from heat shock… his body vaporized… before the lodge and everything around it was engulfed by 150 feet (half a football field high) of volcanic debris.

In the weeks preceding the eruption, there was a lot of noise from a lot of people… open the mountain, open the campgrounds, think of the economy, we need the tourism, we’re willing to take the risk, it’s our right as free Americans, etc etc. All too familiar words these days. The parallels between these two situations, 40 years apart, are many.

There are some notable differences too. At what point does the government’s (or society’s) role in trying to keep people safe… cross the line? That fine line is being tested these days — between freedom, and the perceived benefit of the greater good. History is full of people running towards impending disasters, like ignoring evacuation orders at the base of an impending volcanic eruption, or running to the beach to take some cool pictures of the expected tsunami, or visiting a tribe of cannibals to spread the word of Jesus, or thinking you’re ready to summit Mt. Everest because you can do the Grouse Grind in less than 45 minutes. More power to you, I suppose — as long as your narcissistic desire to show the world how invincible you are… doesn’t take others down with you.

If Truman wanted to die in his lodge (he was 83), perhaps it’s his right to do so. He wasn’t hurting anyone else (aside from his 16 cats). And perhaps that’s the biggest difference of all, the issue some people have a hard time understanding… that sometimes, it’s not just about you.

Looking at the numbers across Canada… lots of recent green days… and, especially here in B.C., it’s time to take things to the next level… bring on the openings… but where it goes beyond that is entirely up to all of us, collectively. This can be slow, steady and predictable… or not so slow, not so steady… and somewhat less predictable. The rules have served us well so far; let’s stick with that.

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Day 62 – May 17, 2020

Queueing Theory is a fascinating branch of math that deals with the science behind… queues, as in line-ups. First of all, let’s take a moment to admire that word… queueing… how often do you see a word with five vowels in a row?

When it comes to line-ups, there’s more to it than you might think. The variables used in analyzing queues involve things like how often do new people show up to join the queue? How often is the person at the front getting pulled out of it? How long does it take to process and then get rid of that person? How long is too long? …because arriving people may see a long line and just say forget it.

The red velvet rope that delineates where to stand plays an important psychological role. If you arrive, and the queue extends past the end of the rope, you might think the line is too long, and bail….but if there’s lots of room and the rope extends way back… well — it can’t be too bad, right? Straight line vs snaking line? Should you be able to see the whole line, or should some of it be hidden?

Nightclubs play a balancing act… perhaps you’ve been to clubs where you wait outside a while, finally go in, and the place is half-empty. They make you stand in line to appear busy… to attract others to come…but, of course, if the line is too long, you may be dissuaded to wait… it’s a fine… line.

Some of it is fancy math, and some of it is just social engineering, but fundamentally, there are right and wrong ways to do queues. Like, what’s better… 6 independent line-ups for individual bank tellers, or one central line-up that sends the person at the front to the next open window? That one is a no-brainer… pretty-much everywhere that can support the latter has switched to that model. It’s not necessarily better for an individual who might luckily pick the fastest line, but it’s the fairest… and from a psychological point of view, that keeps everyone happy because it’s balanced. It’s very aggravating to be standing in a slow-moving line while everyone else is moving around you. And if you picked that line, part of you is thinking you “lost”.

I think about that whenever I’m stuck in a bank line-up… that this is the best way to do it, and it could be a lot worse. How much worse? Allow me to describe what’s possibly the worst way to do it…

In Copiapó, back in the day, here’s how it worked… one day, I was told to run to the bank… here are some papers, some forms… just go there and hand them over; they’ll know what to do. And go now, and hurry, it’s 11:45. Doesn’t the bank close at 4? Yes, but you need to be there before noon — go!! So off I went to the bank, a couple of blocks away.

There were four tellers open, and each with a few people waiting, each with its own line-up. I joined one with 2 people ahead of me… like, who knows, right? Go with the shortest line, of course. But as I’m standing there waiting, time is ticking and ticking… and the people around me all seem to be getting more and more agitated. Grumblings of “what’s going on” and “hurry up” and so on. Whatever, I’m up next, but as soon as the person ahead of me is done and leaving, the teller pulls up a “closed” sign. In fact, all 4 tellers do it at the same time. It’s exactly noon, and it’s lunch time. Much groaning from the people all around me… but nobody moved, so neither did I. And I watched, as she pulled out a paper bag. From it, a sandwich, an apple, an orange Fanta and a paperback. And I stood there, for exactly 30 minutes, watching her and her co-workers have their lunch, simultaneously. She ate her sandwich, she ate her apple, she drank her Fanta. During that, she read her book as if there weren’t a crowd of people, me at the front of it, staring at her during the entire time. And at exactly 12:30, she put all that way, removed the sign and it was back to business. My thought at the time hasn’t changed: there can’t possibly be a worse way to have organized this.

Most places that can afford the space have moved to the “single lineup feeding into multiple spots” model. In that model, it’s best to leave the decision-making to the very last minute… everyone is in the same queue, and as soon as a spot opens up, the next person, which by definition is the person who’s been waiting the longest, gets it. Sometimes, that decision point has to be made earlier, and that tends to unbalance things. For example, airport security… you’ll often be thrown into a single long line, at the end of which some person will look around for what looks more open, and send you to that security screening area (one of 6, let’s say) which will already have its own line-up. Depending on many things, you may end up 10 minutes ahead or behind the person that was next to you.

Line-ups have been around forever, but different cultures treat them with varying degrees of respect. And in some cultures…

Yeah, speaking of airports and speaking of Chile… when you fly down to South America from Vancouver, you have two choices… go through the U.S., or don’t. Which means either flying through L.A. or Dallas…. or flying through Toronto. From a hassle point of view, a no brainer. Avoid the U.S. and TSA and security line-ups and all of that. But there’s one part of the trip that you have to see to believe.

We’re all used to respecting queues, like when boarding a plane… Zone 1, Zone 2, etc. We all get into that little set of chutes and wait for our turn. But if you’re in Toronto, flying down to Santiago, Buenos Aires or Rio…. all bets are off. There is no semblance of respecting any sort of queue. It is an angry mob that’s standing, jammed and jostling, for an hour before boarding. Forget the children and families first, forget the elite status business class VIP whatever. None of it matters. But one thing those Latin American cultures do respect is the elderly… so what you will see in front of the mob are wheelchairs. One or two? No… try 30, most of them with surprisingly mobile people once it’s time to board… oh, don’t worry, they say as they miraculously rise from their front-of-the-line chair, I can take it from here. I’ve asked the gate agents about all of this, and it’s very simple, especially since it’s a late-night flight and they just want to get home: “We don’t even bother anymore”.

One thing we’ve all gotten used to these days is finding queues where we never had them… especially grocery stores. Queues that tell you where you can stand, and where you can’t. Big Xs on the ground and arrows to point you in the right direction. A visit to many groceries these days is a moving, one-way queue — first in, first out, no going back. It’s evident to me, that in some cases, not a lot of thought went into it initially, and that’s fair. Everyone is trying to figure things out as they go along, and most people don’t have an arsenal of queuing-theory formulas at their disposal. Even before all of this, the supply/demand for cashiers at Safeway wasn’t dictated by some supercomputer. The cashiers themselves see things suddenly getting busy and just page someone to come help. And when things get slow, that person disappears to the back. That “busy-ness” has now moved to the outside of the store, which in many ways is a better place for it.

Ultimately, that’s the way we’re all doing it these days; just go with what works, and course-correct it as needed. And for what it’s worth, as time has gone on, certain things seem to have improved… as you’d expect. People have realized when it’s “good” to go, which self-balances things. People have realized if they can make their shopping trip efficient, it helps a lot. No aimless wandering up and down aisles… plan ahead, know what’s where, and do it all at once. Far less time wasted. There are now many things in place that didn’t exist until recently, and will likely stick around when things are back to normal… just one more thin, silver lining to the big cloud of the day: this pandemic is making parts of our society much more efficient.

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Day 59 – May 14, 2020

Thinking about my time in Northern Chile, in Copiapó, a few decades ago… led me to realize how much of that experience has aspects relatable to a lot of what’s going on these days… around here and around the world. Here’s an interesting sociological observation…

Back then, there wasn’t much to do except work. With no TV and only one radio station, it felt very much cut-off from the rest of the world. There was exactly one magazine kiosk that got anything in English, and everything was always, at best, a couple of days behind. But a 2-day-old New York Times was better than nothing, and I’d read every word of it. Most days looked like this: You’d be up early, get to work… work until lunch… which could turn into a 3-hour break if you threw errands and a siesta in there… and then back to work, till about 7pm. Then an hour or two of socializing, and then dinner… then sleep, and back to it next day.

It was about an 8-hour work day… 8:30am to 1pm, 3:30pm to 7pm… and the socializing to which I refer was often not more than wandering the streets and running into people and chatting. A feature of every single city, town, village in Latin America is what’s called the “Plaza de Armas” — a central plaza, usually located near the heart. Any place that has at least two sets of parallel roads will have the middle of that tic-tac-toe, and that is the de-facto Plaza de Armas. Often, it’s much bigger… 2 or 3 sets of streets ending at the square from all sides. A 3×3 block of grass, trees, paths, benches, statues. And the hub of outdoor social activity.

I lived a block away from the Plaza, so I was there often… and it was great. Lots of people milling around, kids kicking soccer balls around. It was also a commercial area… some artisans selling their work, and the permiter around the plaza on all sides — that was the “downtown”, if that’s the right word… populated with government offices, businesses of all sorts; the typical eclectic collection of one-off mom-and-pop shops, including two thirds of the entire town’s restaurants.

But right around that time is when things began to change.

Some Latin-American satellite TV company began offering service in Santiago… and quickly, people were asking… if Santiago can get satellite TV, surely it must be possible in Copiapó, which is actually 800km closer to the equator… right? Of course, and don’t call me Shirley.

It was a big deal when the TVs showed up. A handful of people got them, and crowds would gather in the street to peer through these peoples’ living room windows to check it out… and those windows to the world offered a very impressive view. For example, recall a show called Miami Vice… two cool cops, Ferraris, fast women, alligators, flamingos, everything in pastel shades of pink and blue… wet streets, slicked-back hair. The whole package was pretty impactful around here; imagine how it looked to people who’d never neither seen nor imagined any of that. And the commercials. Sensory overload. And an emerging attitude and understanding that the world has a lot more to offer, and why can’t we here have all that… stuff.

And then one day, a SuperStore/Costco sort of place showed up. They bought up a huge parcel of land and built a warehouse-sized shopping experience, with aisles and tall shelves. Very quickly, that became the Plaza de Armas; that’s where you’d go to socialize and be seen. And, of course, you can’t go to a shopping destination without at least the illusion of shopping, and that’s what it was… people walking up and down the aisles, filling their monster-sized shopping carts with crap they didn’t need, and in many cases, probably didn’t understand… all while running into other people. You’d hear snippets of conversation like, “Oh hey Pablo! You’re here too, yeah awesome, hey check this thing out, it’s a carbon-monoxide fire flood detector emergency light, cool eh, yeah, ok nice seeing you”.

Pablo didn’t need that device, nor pretty-much anything else in that basket. Pablo was a labourer, his wife was a housewife, and they lived in a modest home… and could never afford any of that stuff. So after an hour of socializing and filling the cart, when it was time to go home for dinner… Pablo and his wife, where-and-when no one was looking, would just ditch the cart and go home. And from there emerged a job that I don’t believe exists in many places: the “restock-the-shelves-from-abandoned-carts” gig, popular only in cultures where something so jarring is imposed, that it actually shifts the underlying fabric of society.

Once the cat was out of the bag, that society changed, and never looked back… and it could be argued, not for the better. Not for the better because it didn’t happen organically. It didn’t slowly grow to that; it was self-imposed, and it was weird… and some things that used to exist in the past, to a great extent, vanished. But also, arguably, for the better. A consolidated place to shop, a bit of free-market capitalism to keep prices fair. Progress, change, sometimes not evil, sometimes necessary, sometimes good.

I’ve spoken before about the radical lifestyle changes we’re all getting used to… and will quickly point out the obvious; today’s changes are not by choice. We’re not copying the behaviour that some other culture 30 years ahead of us is providing us as an example that we may wish to emulate. This has all been jammed down our throats. If we could snap our fingers and Restore to our Saved Game from 6 months ago, we all would.

I think it’s an important thing to keep in mind; to some extent, this current new-normal will provide some great insight for when things are ready to go back to the old normal. We’ll have the luxury of going back to our old ways, with the insight gained by having imposed upon us a whole new set of ways of doing things. I’m optimistic about the emergence back to the “new” old-normal… because it’ll ideally encapsulate the best of both worlds.

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Day 56 – May 11, 2020

William Henry Harrison was elected to the presidency of The United States of America in 1840, as only the 9th president of that young nation. Indeed, right around the time he was born, George Washington was giving his first State of the Union address. His running mate, John Tyler, was elected vice-president. But this posting has little to do with the presidency of Harrison, because he didn’t do much, and died a month into his term, leading to his VP’s ascension to the throne.

John Tyler (1790-1862) was sworn in as the 10th president, and served in that capacity from 1841 until the next election, where he was soundly defeated, making him the longest-serving president who was never actually elected.

Tyler may not have made a great president, but he did make a lot of children… 15 of them. He was 63 years old when one of them, Lyon Gardiner Tyler (1853-1935), was born.

Lyon Gardner wasn’t quite as good as his dad at fathering lots of children, but he did ok, having 6 of his own. And he was certainly good at having them at an older age. One of them, Lyon Gardiner Tyler Junior, was born in 1924, when Senior was 71. And another, Harrison Ruffin Tyler (we can only assume after whom he was named) was born in 1928, when daddy was 75.

These Tylers clearly come from good stock… but it’s still mind-boggling to realize that since those latter two are still alive, John Tyler, born in 1790, has two living grandsons. Three generations that span the entire existence of the country.

That was perhaps the best example I could find of just how “new” the U.S. is. It’s arguably three generations old. From a Canadian point of view, someone born at the time of confederation (1867) could easily have a child that’s still alive today. Two generations.

There’s a rich history between these two young countries, who at times have been mortal enemies. In fact, it was a war that started both… and depending with which side of history you want to associate, you could say, as an American, that you “won” — and those defeated British, who went on to retreat to what ultimately became Canada, “lost”. If it means so much to call it that, by all means — take your victory. And of course it should be noted that both sides of the war were being fought by people who had much more in common with each other than the indigenous people, whose land it actually was.

The two countries weren’t done squabbling quite yet. The war of 1812, which technically was between the U.S. and the U.K. was really more Canada vs. America. We burned down the Capitol and White House in that one.

It’s not fair to summarize a complex war — that went on for years — in one paragraph, but the summary is that it was probably a sort of stalemate, which of course, in North America, means both sides thought they won. Or at least claimed they did. There is no overtime or shootout or sudden-death to an entire war, but by the time the Treaty of Ghent was signed, both sides simply had had enough. Nobody had any fight left in them, so that was that.

The fighting didn’t end there, as far as America was concerned because of course, the civil war came along… more similar people just fighting each other over ideology. The soon-to-be Canadians fought in that war too, on both sides — but the vast majority with the anti-slavery Union soldiers, who eventually defeated the Confederate states. Interesting little factoids… the soldier who organized the detachment of Union solders that captured and killed Lincoln-assassin John Wilkes Booth — was Canadian. And the composer of “O Canada” was a French-Canadian Union soldier.

By the time the two World Wars rolled around, the countries were strong allies, and have been ever since. The world’s longest undefended border. Each other’s largest trading partners, till recently.

But as young nations grow — and by any measure, these are still mere children in the sea of adult countries from around the world that have existed for many centuries or millennia — personalties begin to develop, and whatever the older generations may have had in common… well, things change. It’s sometimes hard to gauge whether you’re dealing with the attitude of an entire country, or just a vocal minority, or just its leaders… especially when the messages are so mixed. For two countries that are really pretty similar when you compare populations with anywhere else… we sure seem to be on different paths these days. Americans really like to stick to their guns… in every sense of that statement. The vast and conflicting confusion that’s becoming evident is worrisome to say the least. A cohesive plan is by no means guaranteed to succeed, but a confused, mismanaged one is doomed to fail. It seems like a lot of state governments aren’t listening to the feds. It looks like a lot of municipal governments aren’t listening to the state. It looks like a lot of people aren’t listening to any of those three, and just doing what they want — or cherry-picking what works for them, and hoping for the best.

I’ll end this with my usual profound gratitude that I was on the “losing” side of a War of Independence… and as much noise is being made about how poorly Canada is handling this at a federal level (it’s not a lot of noise, and it’s not really true) — or how the government here, whether provincially or municipally, could be doing so much better, because jobs economy lockdown jobs money jobs economy — yeah, we get it, we are all suffering. We’re also all surviving, and are far more likely to with an infrastructure that can handle it. I’ll take Canadian-handling criticism all day long. If what we’re doing is some version of failure, some version of “losing” — like the British or Canadians from wars of the distant past — I’ll take it.

Some numbers… the U.S. counted its 80,000th death over the weekend. Canada is under 5,000. That’s deaths per million of 247 vs. 132. And today was the third straight day of declining new-case numbers in Canada.

Bring on the phased re-openings… with all things continuing as they are, that’ll be just after the upcoming long weekend.

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Day 54 – May 9, 2020

Especially these days… you know what’s worse than no WiFi? Crappy WiFi. Where the email kind of crawls in, but the attachment is now stuck and won’t refresh. Where you swipe down on Instagram, and it just hangs there forever. Where the webpage only half-loaded and managed to lock-up the browser. Where you need to get onto that Zoom meeting but it won’t connect. Or when it connects, you’re getting two frames per second and your face looks like the guy from Minecraft.

Such has been my day, trying to do all of this… outside! But the trade-off in quality and quantity of this post is offset by all the glorious sunshine I managed to absorb, so we’ll call it even. And ZoomHanging with some friends, some of whom I hadn’t seen in 10 years.

But I should point out that I did my outside gig — at home, in my yard, where social distancing is imposed by fences, hedges and the laws that apply to private property. Unlike some of the pictures and videos I saw from yesterday evening.

A stunning sunset by any definition, the sort where last year we’d all run down to English Bay or Spanish Banks and soak it all in. Except that this isn’t last year and things are a lot different. Or, should be a lot different, but judging from what I’ve seen of last night, there is a large part of the population that seems to have had enough, and to hell with restrictions and social distancing and everything else. It looked like the typical crowd getting ready to see the fireworks. It looked like a lackadaisical attitude of “We’ve had enough” coupled with “I’m young and healthy” coupled with “Even if I get this, outcomes around here are exceedingly optimistic” coupled with “I probably had this already and am immune.”

The combination of that will lead to — well, I have no crystal ball. We seem to have been spared the worst of it, around here, for now. It doesn’t take a lot to radically change that, and this entire thing is evolving very differently all around the planet. We’re doing very well around here — a world-class example when measured against other comparables — in fact, in populations of 5 million or greater, we are amongst the best on the planet, if not number one. This is the sort of false confidence that can lead to real trouble as the Summer drags on, as the heat sticks around, as the curve stays sort of flat but… annoyingly, still new cases popping up… and then the fall hits, and the second wave that’s looming on the horizon… which everyone seems to agree will be bad in some places. The question, of course, is where.

I have been following South Korea from the start; they are a good model to follow, and if you’ve been looking at my charts for any period of time, you’ll have seen that black line flat, and far below everything else. Five days ago, their new test-positive counts were +3, +2 and +4 for a few days. And in the last two days, they’ve been +12 and +18. They’ve had a flare-up, which started in a nightclub or two. South Korea, from the start, has managed things with massive testing and contact tracing, so it will be interesting to see how well they can contain this. Hopefully it flares down as quickly as it flared up. In a perfect world, it’ll get squashed right down, but… nightclubs? A hot, enclosed environment where people are sweating and breathing heavily in close proximity? We shall see.

Unfortunately, as we well-know, there’s a 14-day lag to know for sure. That’s in South Korea, and that’s also around here. We won’t know what effect, if any, the beach-crowding from last night will have. Or, tonight’s expected beach-crowding. Or tomorrow’s. Or next weekend’s long weekend. The problem with that is that neither outcome is great. If nothing bad comes of it, as in we don’t see a big rise in numbers, that will empower the “See? No big deal” crowds and it will become harder and harder to convince people to stick to it… and when people stop enforcing upon themselves what’s in the best interest of the greater good, we all suffer the consequences…. especially when September/October and the possible second wave all roll in.

Or, these numbers do generate a visible spike in positive tests… in which case the business re-openings and social relaxations… the phases 2, 3 and 4… all get pushed back until we have numbers which align with when those things should happen. And if you want to see what happens when rules get relaxed when the numbers aren’t where they should be, the U.S. will be providing many examples in the weeks to come.

For now, great day all across Canada… declining numbers everywhere… but now is not the time to irresponsibly give back all we’ve gained from all the sacrifices we’ve collectively made over the last couple of months. It seems a lot of people don’t understand that and/or don’t care. The effects of that remain to be seen.

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Day 53 – May 8, 2020

There is a 26-minute video going around called “Plandemic”, ostensibly a first part of a longer movie that’ll be released eventually. This blog is not about reviewing movies, but if I ever run out of things to talk about, maybe I’ll switch to that. Until then, I’ll try to stay on topic… but once in a while there will be overlap, so here’s what I think.

This video is well-produced and professionally-filmed. It lays out its story using every known method for conveying sincerity. It tugs at our heartstrings and incites outrage. How dare they. The video spends the first 10 minutes doing nothing but creating a narrative around the subject of the film, Judy Mikovits, being an underdog, a victim, a scapegoat… one of us, up against “the man” or “the establishment” or even just “common sense” — whatever individual challenge you may have holding you back, you can relate. She can relate. Nobody has ever heard of this woman before, so it’s important to start there — who is this person? Well, she’s clearly calm and collected and well-spoken, meaning she’s intelligent, meaning we can trust her. Notwithstanding much of what’s used to get us there is nonsense, twisted, unproven or simply fiction… it’s laid out very convincingly, and we don’t even hear the word COVID-19 until all of that is well-established.

The twisted, unproven and/or fictional claims continue, and it’s actually a bit jarring to see someone stating one-sentence lies with such calm conviction. Perhaps we have Donald Trump to thank for that. The ability to stand in front of a global crowd, spout easily-disproven lies with a straight face, and stand behind them because you have a mass of people who want to believe it and will support it and, when ultimately confronted with the irrefutable truth, will just shrug it off and laugh; haha, got you, you mis-understood, that was out of context, just being sarcastic, just kidding, whatever. Or even worse… yeah, we know he’s lying but so what.

In the video, there are facts that are easily disprovable, but the lighting, sound-editing and pacing, coupled with her calm, measured voice. Wow, it’s convincing. The Medium is the Message — indeed, Marshall McLuhan coined that phrase back in 1964. The same guy who coined the term “global village”, his vision of a more connected world thanks to the emerging technologies taking things in that direction. He died in 1980, but if he could see this video, he would be proud of his visionary assumptions, which were on point… how when you craft the medium, the message becomes secondary. The message can be anything you want it to be.

Also proud would be Joseph Goebbels, chief architect of the propaganda machine that fuelled Nazi Germany from 1933 to 1945. Goebbels wrote the book on propaganda, a playbook that has been used countless times since… and that’s what bothers me most about things like Plandemic. Like a virus with multiple paths to attachment, this video is spreading, and it’s contagious to many different sorts of immune-depressed people. Instead of old and diabetic and asthmatic, this one attaches to… well, let’s break it down a bit.

There’s the usual crowd of deniers, those who yell Zag before you’ve even finished yelling Zig. The “enemy of my enemy is my friend” crowd, and there are many of those “partnerships” emerging these days.

There’s the crowd who want to fit in with like-minded people, and this video caters to them very effectively by grouping together countless unrelated conspiracy theories, and throwing them into the mix. Whether Epstein killed himself or not is quite irrelevant to this present pandemic (or is it?!), but it’s thrown in there. Maybe you agree with that, and this intelligent video agrees with that, therefore everything else in the video, you must agree with. Maybe you don’t like wearing a mask, for your own personal reasons… it traps bacteria, making it more dangerous… or it doesn’t fit well or looks silly or infringes on your constitutional rights; whatever reason you have, and whatever reason the video has, you both agree. Therefore, etc etc.

And then there’s the crowd who like to believe celebrities, because obviously, if they’re good at acting or singing or throwing a football or sinking a 3-pointer from beyond the line, they must be experts on this as well. Anyone with a blue “verified” checkmark on Instagram — well, wow, expert. And as per the point above, if I agree with said celebrity, then I’m like that celebrity. Wow!

I happen to know a lot of people… friends, professional contacts, and even family — with that little blue checkmark. None of them are epidemiologists. None of them are promoting this crap. Most of them, some of whom have audiences in the many hundreds of thousands, have come to understand that with a big platform, one offered these days by the global village that McLuhan was talking about, comes responsibility. The man with the biggest platform on this planet is using it to promote bullshit, so why shouldn’t anyone else? Press conferences, speeches, Twitter. The presidency of the United States is the greatest soapbox of all, and once people have decided that if anything goes for that guy, anything goes for anyone. And that’s where we’re in big trouble.

And that’s why this video crosses-over from just being the usual fringe nonsense to actually being dangerous. This video will kill people. That couple that ingested the aquarium additive that contained chloroquine phosphate — the man died, and the woman told NBC News that she’d heard Donald Trump speaking repeatedly about chloroquine and put two and two together, hey, isn’t that the stuff we give the fish?

People will see this video, feel empowered by its dangerous nonsense and, more than ever, act in what they believe to be in their best self-interest… without realizing that they’re not only taking themselves down, but possibly others with them.

I don’t have a simple answer to this, so here’s a complicated answer: instead of dismissing everyone who’s promoting this video as stupid or crazy, do your part in intelligently trying to show them why it’s wrong, why it’s propaganda, why it’s false and why it’s dangerous. Certainly, there are people who don’t want to be convinced otherwise. There’s little you can do, other than avoid them in person until there’s a vaccine. But there is a big difference between stupidity and ignorance. One of them is fixable, and there’s no reason not to try. Like herd immunity, if enough people are educated enough to actually know and understand what’s going on — and act accordingly — perhaps we can reach beyond a tipping point of “herd knowledge”. There’s no vaccine for that one either, although it seems many people could use a good dose.

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